How to Add Tracking Number in WooCommerce: A Comprehensive Guide

In today’s fast-paced e-commerce environment, keeping customers informed about their orders is crucial for maintaining trust and satisfaction. If you’re using WooCommerce for your online store, adding a tracking number to your orders can significantly enhance the customer experience. This comprehensive guide will walk you through the steps to add a tracking number in WooCommerce, ensuring your customers can track their orders seamlessly.

Why Add a Tracking Number in WooCommerce?

Before diving into the how-to, let’s explore why it’s important to add a tracking number to your WooCommerce orders:

• **Enhanced Customer Experience**: Providing tracking information builds trust and transparency, allowing customers to know exactly when their order will arrive.
• **Reduced Customer Inquiries**: With tracking numbers available, customers are less likely to contact your support team for updates, freeing up your resources.
• **Improved Brand Reputation**: Delivering a seamless post-purchase experience can enhance your brand’s reputation and encourage repeat business.

Steps to Add a Tracking Number in WooCommerce

Adding a tracking number in WooCommerce can be done using plugins or manually. Below, we’ll explore both methods.

Using a Plugin

One of the easiest ways to add tracking numbers is by using a plugin. Here’s a step-by-step guide using the “WooCommerce Shipment Tracking” plugin:

1. Install and Activate the Plugin

• Go to your WordPress dashboard.
• Navigate to `Plugins > Add New`.
• Search for “WooCommerce Shipment Tracking” or a similar plugin.
• Click **Install Now**, then **Activate**.

2. Configure the Plugin Settings

• Once activated, go to `WooCommerce > Settings > Shipment Tracking`.
• Configure settings such as the availability of different shipping providers and the email template for tracking information.

3. Explore this article on How To Learn Woocommerce Add Tracking Number to an Order

• Go to `WooCommerce > Learn more about How To Find Woocommerce Store Url Orders`.
• Select the order you want to add a tracking number to.
• Scroll down to the **Order Details** section.
• In the **Shipment Tracking** meta box, select the shipping provider and enter the tracking number.
• Click **Save Tracking**.

4. Notify the Customer

• The plugin automatically sends an email to the customer with the tracking information.
• Alternatively, you can manually email the tracking details if needed.

Manually Adding a Tracking Number

If you prefer to add tracking numbers without a plugin, follow these steps:

1. Access Order Details

• Navigate to `WooCommerce > Orders`.
• Click on the order you wish to update.

2. Edit the Order

• In the **Order Details** section, use the **Add Note** feature.
• Enter the tracking number along with any additional details such as the shipping provider.

3. Notify the Customer

• Choose to send the note to the customer by selecting the **Note to Customer** option.
• Click **Add** to send the notification.

Customizing the Tracking Information Email

If you want to customize the email template that sends the tracking information, you can modify the template files in your theme. Here’s a basic example of how you might modify the email template using your theme’s functions.php file:

 add_filter('woocommerce_email_order_meta', 'custom_tracking_email', 10, 3); 

function custom_tracking_email($order, $sent_to_admin, $plain_text) {

$tracking_info = ”; // Fetch your tracking information logic here

echo ‘

Tracking Number: ‘ . $tracking_info . ‘

‘;

}

Conclusion

Adding a tracking number in WooCommerce is a straightforward process that can significantly improve your customer’s shopping experience. Whether you choose to use a plugin for automation or prefer to add tracking numbers manually, keeping your customers informed about their orders is key to a successful e-commerce business.

By following the steps outlined above, you can easily integrate tracking capabilities into your WooCommerce store, ensuring that your customers are always in the loop. As you continue to optimize your WooCommerce store, remember that a seamless post-purchase experience is just as important as the products you offer.

Feel free to explore different plugins and methods to find the best solution for your business needs. Happy tracking!